Payment

We accept the following methods of payment: PayPal, Visa, Mastercard, Discover, American Express. This website www.mamamonkey.com is Secured by RapidSSL and all payment transactions are processed by PayPal using the highest possible SSL security encryption for your protection. Washington State residents will have sales tax added to their order.

Domestic Shipping

We ship via USPS anywhere in the USA at a flat rate of $5.00. We ship your order one business day after your order payment has been received Monday thru Friday (unless otherwise noted). USPS mail arrives in 2-5 days from shipment date. For orders with Priority Shipping or Express Shipping we ship your order one day after your order payment has been received Monday thru Friday (unless otherwise noted).

Need your order faster? Purchase Priority Shipping or Express Shipping from our shipping upgrades category. Please note: Shipping upgrade charges are in addition to the standard flat rate shipping charge of $5.00.

International Shipping

For all international orders, please purchase the International Shipping upgrade in our shipping upgrades category. We ship your order one business day after your order payment has been received Monday thru Friday (unless otherwise noted). All orders shipped outside of the USA will be sent via USPS air. USPS air mail orders usually arrive 5-9 days from shipment date. We cannot track the shipping of International orders. Please note: Shipping upgrade charges are in addition to the standard flat rate shipping charge of $5.00.

Please contact us by e-mail here with additional shipping inquiries.

Returns

We handle our products with pride and care; however, if you are not happy with your order or gift please contact us by e-mail here within 14 days. If items were damaged in shipping please notify us immediately. We do not accept returns on items that were worn or damaged due to improper customer handling. Return shipping is not refundable and is the responsibility of the sender.

Privacy

Learn about our Privacy Policy.

The Fine Print

*Prices and availability subject to change at any time. In the event a product is listed at an inaccurate price due to a typographical error, Mama Monkey has the right to decline or cancel ANY order placed for the product listed at the inaccurate price. Mama Monkey has the right to decline or cancel any order whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, Mama Monkey will without delay issue a credit to your credit card account in the amount of the incorrect price.

**Mama Monkey strives to ensure that every product has a corresponding and appropriate image to go alongside it. For all products please rely on the title, product listing, description and product price to verify the product is the actual item desired. Due to differences in computer monitors the colors seen on your screen may vary slightly from the actual item.

***Delivery times are estimates and may vary depending on circumstances.